PRIVACY POLICY
This privacy policy highlights how your personal information is collected, used and shared when you visit, enquire, book or make a purchase from www.aestheticsbynoir.com
Data collection
At Aesthetics by Noir we collect only the necessary personal and health-related information required to provide our services. This may include your name, address, email address, telephone number and relevant medical or previous aesthetic treatment information.
Visiting our website also collects information pertaining to your device including information about browse, time zone, IP address and in most cases, the cookies held on your device. Device information includes but is not limited to cookies, log files and web beacons. Personal information in this privacy policy refers to Device information and necessary Personal, medical and aesthetic treatment information as stated above.
How your data is stored
Your personal and sensitive data is held on secure and compliant systems. It is stored and processed solely for the purpose of delivering your treatments safely. Data will only be shared with third parties if you have given consent, respond to a court-ordered subpoena, lawful requests or if there is a medical emergency to protect our rights.
How your data is used
We use your information to deliver safe treatment, manage bookings, tailor your care, and contact you with follow-up or after-care information. Treatment and medical records are maintained for a minimum of 7 years in accordance with UK clinical and insurance requirements. We will never sell your information to third parties for their marketing purposes.
Furthermore, the device information that we collect allows us to make improvements and optimise our website and aid in communicating with you and screening use of our website for potential risk or fraud.
Any information collected during consultations, treatments, or any other interactions is handled with the utmost care and in accordance with privacy laws.
Website and Cookies
Visiting our website automatically collects you browser type, IP address, cookies and analytics data.
Our website uses cookies and tracking software such as Google Analytics to monitor how visitors use our site and to optimise the user experience. No personal data is stored by these cookies unless you have explicitly provided it.
Cookies are small files saved to your computer hard drive that track, save and store information about the user interactions and usage of the website. This allows our website, through its server to provide the users with a tailored experience within this website.
You may manage or disable cookies in your browser settings at any time.
Contact and Communication
When you make an enquiry via our website or other platforms and channels, you supply your personal details voluntarily. We ask for this information to better understand your needs and respond appropriately. All submissions are kept securely, and your details may be used for direct communication (by email or phone) where appropriate.
As outlined in the Data Protection Act, your personal information is legally retained in a confidential and secure way until the point is it no longer required or serves no purpose in which case, data will be securely deleted or destroyed.
Behavioural advertising
Your information may also be stored in a Customer Relationship Management(CRM) system for internal record keeping. We may use the information to improve our products and services. We may occasionally send promotional emails about new services, products, special offers or other information which we think you may be interested in using the email address which you have provided.
Please note, this is not an exhaustive list of your user rights regarding receiving email-marketing material. You details are not passed on to any third parties.
External links and Social media
Our website may include links to external websites and social-sharing buttons. We cannot guarantee the privacy practices of those sites. When you engage via social platforms or click shared links, the terms of that platform apply. Use them with care.
Your Rights
For customers living in the UK, GDPR states you have the right to access the data we hold about you, request corrections to inaccurate information, request deletion (where legally permitted), request a copy of your data in a portable format and object to processing in certain circumstances.
This is not an exhaustive list. To exercise any of these rights, contact us using the details below.
Tracking technology
We do not alter our website based on data collection and use practices when we see a Do Not Track signal from your browser.
Changes to this policy
We may update this privacy policy at any time which may be due to changes in law, regulations, our practices or other operational reasons. Any changes will be posted on this page with a revised date at the bottom of this site.
Age and Eligibility
Aesthetics by Noir only treats individuals who are 18 years and over. This applies to all injectable treatments in compliance with UK law.
You may be asked to provide valid photo identification to confirm your age. We cannot and will not treat anyone under 18 under any circumstances.
Contact Us
If you have any questions about this policy, how your data is handled or if you would like to make a complaint, please complete and enquiry form or contact us by e‑mail at hello@aestheticsbynoir.com